Texas Orthopedics is excited to offer virtual visits!
At Texas Orthopedics, we are continuing to work on ways to keep offering our patients appointments through the COVID-19 pandemic. We're excited to let everyone know that we have opened our virtual doors! With telemedicine, you will be able to interact face to face with one of our physicians via Zoom in order to help navigate through your musculoskeletal aches and pains.
Thinking about a telemedicine appointment? Please read through the following:
- Telemedicine visits (or video appointments) are scheduled appointments, at a specific time with a specific doctor.
- Upon scheduling your appointment, you will be sent an email with consent forms. These consent forms will need to be completed prior to your appointment time.
- You'll need to download the Zoom app or access via the link provided to their website.
- Like usual office visits, any patient deductibles and co-pays may apply. It's best to check with your insurance company as insurance carriers are adapting their policies by the day.
Have a telemedicine appointment with us already? Take a look at the Zoom app tutorial below:
Trouble viewing the video above? Click here to be redirected.
Zoom App Troubleshooting
Trouble accessing the meeting?
Each of our providers has a unique meeting ID that will help get you directly to them. If the link from your email isn't automatically getting you to the waiting room, give us a call and we will give you your providers unique meeting ID.
In the meeting but having trouble viewing or hearing?
This is due to the apps audio and video permissions on your device. Go to settings >> Zoom >> and give permission for microphone and camera access. You may have to close out of the Zoom app and reopen to see these changes.
Telemedicine Frequently Asked Questions
What if I need x-rays before my virtual appointment?
Whether you're needing a follow up visit or you need to be seen for a new problem, we're getting x-rays done through mobile x-ray companies. These companies make an appointment and come to YOU! It's best to allow 72 hours after mobile x-rays are complete to have a telemedicine appointment to ensure your physician has been able to view your films.
Is telemedicine safe and HIPAA compliant?
Texas Orthopedics cares about the safety and privacy of our patients. We chose a Zoom healthcare plan to support our virtual visits in order to keep our commitment to patient privacy. To read more about how Zoom keeps patient information safe, read more in their HIPAA Compliance Guide.
What are the benefits of telemedicine?
Telemedicine offers our patients a way to connect with their physicians without having to leave their homes. This helps us do what we can to limit patient exposure by having to leave their homes and come into our offices.