Coronavirus 2019 (COVID-19)
The health and well-being of our patients and employees is the highest priority at Texas Orthopedics. We continue to closely follow updates from the World Health Organization (WHO), the Centers for Disease Control and Prevention and locally, the Texas Department of State Health Services (DSHS). We have recently enhanced our protocols for screening patients via phone and in our offices to identify anyone experiencing symptoms of COVID-19.
Visiting Our Office
In order to comply with local public health departments, we are taking extra precautions to keep our patients, staff, and physicians safe. We are screening our employees as well as any patients and guests coming into our facilities by taking temperatures and asking a few questions.
We are encouraging patients to come to their appointments alone whenever possible to reduce the number of people in our clinics.
In addition, per current CDC recommendation, we ask each person coming into our office to wear a face mask or covering. For more on CDC face mask guidelines.
In order to limit staff and physician travel between clinics, we have consolidated our clinics for the time being. The following clinics are still open to see patients in office:
- Northwest Austin
- Central Austin
- Round Rock
Our Cedar Park location is open for rheumatology patients and infusion services only.
We ask any patients feeling unwell to please call our dedicated patient line before coming into one of our locations for their appointment if:
- You have a fever or have had a fever within the last 72 hours of 99.7 or higher,
- You have shortness of breath or a cough,
- You have been in contact with someone with a fever of 99.7 or higher in the past two weeks, or
- You have traveled outside of the U.S., from the tri-state area near New York City or New Orleans within the last few weeks.
To help protect our patients and community, we are rescheduling appointments if:
- a patient has a fever of 99.7 or if the patient has been in contact with someone with a fever.
- the patient is 65 years or older
We are encouraging patients above the age of 65 to stay home and visit with one of our physicians through telemedicine.
We're excited to be able to offer our patients a virtual visit with one of our physicians through telemedicine appointments for their orthopedic needs! For more information, visit our telemedicine page.
Online Appointment Requests
We have temporarily deactivated the ability to schedule an appointment online in order to allow for pre-screening patients via phone call. If you need to schedule an appointment, please call us or request an appointment and a member of our team will contact you to schedule.
If you are a patient of Dr. Koval or Dr. Martinez, click here for the latest information regarding your care.
Texas Orthopedics Surgery Center Patients
For the latest updates regarding procedures at our surgery center, please visit their page here.
Physical Therapy Patients
We have temporarily suspended our therapy services. We are available to help you navigate continuing your therapy outside of our offices. If you are a current physical or occupational therapy patient of ours, please call us so that we can assist you during this time.
Texas Orthopedics Temporary Policy Updates
In order to limit the number of visitors through our clinics, we will allow one guest to accompany a patient to see the provider.
We request that you please cancel or reschedule your appointment via phone call or appointment reminder but any cancellation fees will be waived during this time.
We at Texas Orthopedics will continue to monitor the COVID-19 situation and update accordingly. For the most current information on COVID-19, please visit the CDC or WHO websites as the situation evolves.